Privacy Policy

Last Updated: January 6, 2026

Introduction

Sara Simmonds ("we", "us", "our") operates sarasimmonds.com and Impact Innovator OS. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletter, book consultations, or engage with our services.

Our Details:

Business Name: Sara Simmonds / Impact Innovator OS
Contact: clientexperience@sarasimmonds.com
Location: London, United Kingdom

If you have questions about this Privacy Policy, please contact us using the details above.

2. Information We Collect

Personal Information You Provide to Us

We collect personal information that you voluntarily provide when you:

Subscribe to our newsletter: Name and email address
Register for free masterclasses: Name, email address, company name, phone number, business details, and potentially your image, voice, and video if you participate in live sessions
Book a consultation call: Name, email, phone number, company name, business details
Purchase our programs or services: Name, email, billing information, payment details, company information
Engage with us on LinkedIn: Public profile information (name, title, company, profile summary) when you engage with our content or send us direct messages
Contact us: Any information you choose to provide in your message

Information Automatically Collected

When you visit our website, we automatically collect:

Device and usage information: IP address, browser type, operating system, pages visited, time spent on pages
Cookies and tracking technologies: We use cookies and similar technologies to enhance your experience (see Cookie Policy section below)

Information from Third Parties

LinkedIn:
When you engage with our content or profile, we may capture publicly available information from your LinkedIn profile for business development purposes
Calendly: When you book a call through our scheduling system
Payment processors: Transaction information when you purchase our services

3. How We Use Your Information

Service Delivery

To provide our coaching programs, masterclasses, and consulting services
To communicate with you about your account, programs, or services
To process payments and send transaction confirmations

Marketing and Business Development

To send you our weekly newsletter with business growth insights
To follow up with warm leads who have engaged with our content on LinkedIn
To qualify and coordinate outreach to prospects who have shown interest in our services
To personalize our marketing communications based on your interests
To send masterclass recordings and follow-up content to registered attendees
To use masterclass recordings (including your image, voice, questions, and participation) publicly for marketing, promotional, and educational purposes on our website, YouTube, social media, and other platforms
To use attendance statistics, testimonials, and participant feedback in our marketing materials

Business Operations

To improve our website and services
To analyze trends and understand how visitors use our website
To comply with legal obligations


Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

Consent: When you subscribe to our newsletter, register for free masterclasses, or provide information voluntarily
Contractual necessity: To deliver services you've purchased
Legitimate interests: For business development activities, including following up with prospects who have engaged with our content on LinkedIn. We believe this is reasonable as you are business professionals using a professional networking platform, and our outreach is relevant to your professional interests

Masterclass Recording Consent

When you register for a free masterclass, you provide explicit consent for us to:

Record the live session, including your image, voice, and any questions or participation
Share these recordings publicly on our website, YouTube, social media, and other marketing channels
Use your name, company name, and testimonials in marketing materials
Send you the recording link and follow-up communications about our programs

This consent is required to register for masterclasses. If you do not wish to be recorded or have your participation shared publicly, please do not register for or attend live sessions.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

Email service providers:
To send newsletters and communications
Payment processors: To process transactions (e.g., Stripe, PayPal)
Scheduling tools: Calendly for booking management
Cloud storage: Google Drive for secure data storage
Analytics providers: To understand website usage

Team Members

Our team members who are directly involved in sales, client delivery, and business operations have access to lead and client information as necessary to provide services

Legal Requirements

When required by law, court order, or government authority
To protect our rights, property, or safety

Business Transfers

In connection with a merger, sale, or acquisition of all or part of our business


5. LinkedIn Prospecting and B2B Outreach

We conduct business development activities through LinkedIn, including:

Capturing publicly available profile information from business professionals who engage with our content or initiate contact
Sharing lead information within our team via secure communication channels and spreadsheets
Following up with prospects who have shown interest in our services

Your Rights: If you do not wish to be contacted for business development purposes, you can let us know and we will remove your information from our prospecting database.


6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Newsletter subscribers: Until you unsubscribe
Masterclass registrants: Registration data retained indefinitely for marketing purposes; you can request deletion but recordings may remain public
Prospecting leads: Deleted after 12 months if no conversion or engagement
Client information: Retained for 7 years for tax and accounting purposes
Website analytics: Aggregated data retained indefinitely; individual data anonymized after 26 months

7. Your Privacy Rights (GDPR)

If you are in the European Economic Area or UK, you have the following rights:

Right to access: Request a copy of your personal data
Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Request deletion of your personal data
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a structured format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent at any time (doesn't affect prior processing)

To exercise these rights, contact us at clientexperience@sarasimmonds.com. We will respond within 30 days.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.


8. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website.

Cookies We Use

Essential cookies:
Required for website functionality
Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Marketing cookies: Track your interaction with our marketing materials


Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.


9. International Data Transfers

We are based in the UK and primarily serve clients globally. If your data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place, including:

Standard contractual clauses approved by the UK/EU authorities
Privacy Shield framework (where applicable)
Adequacy decisions by the UK/EU Commission

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure cloud storage (Google Drive with access controls)
Encrypted payment processing
Limited access to personal data (only authorized team members)
Regular security reviews

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites (e.g., LinkedIn, Calendly). We are not responsible for their privacy practices. Please review their privacy policies.

13. Newsletter and Marketing Communications

Unsubscribing

You can unsubscribe from our newsletter at any time by:

Clicking the "unsubscribe" link in any email
Contacting us directly at clientexperience@sarasimmonds.com

What We Send

Weekly business growth insights and strategies
Information about our masterclasses and programs
Relevant content for purpose-driven entrepreneurs

We will never spam you or share your email address with third parties for their marketing purposes.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email to newsletter subscribers.

15. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, contact us:

Email: clientexperience@sarasimmonds.com
Website: www.sarasimmonds.com


Consent Statement for Newsletter Signup:

By subscribing to our newsletter, you consent to receiving weekly emails from Sara Simmonds / Impact Innovator OS with business growth insights, strategies, and information about our programs. You can unsubscribe at any time.